DELIVERY TO IDENTIFIED PERSON:

• At SANMA GOLD AND DIAMONDS, we prioritize the safe delivery of your valuable jewellery.
• To ensure that your order reaches the intended recipient securely, we may require delivery to an identified person.
• Below are the details of our policy regarding this process.

VERIFIED DELIVERY RECIPIENT:

• Identification Verification: The recipient will be asked to present a valid photo ID (such as a driver’s license or passport) upon delivery to confirm their identity.
• Signature Required: A signature will be required upon receipt of the package, confirming that the package has been delivered to the identified recipient.

DELIVERY ADDRESS:

• The shipping address (complete address, land mark & pin code) provided at checkout should include the full name of the person with receiving the package, along with any specific instructions for the delivery (e.g., alternate contacts, gate codes, etc.).
• If the recipient is unavailable at the time of delivery, the shipping carrier may attempt redelivery or leave a notice with instructions for rescheduling the delivery.

AUTHORIZATION FOR ALTERNATIVE RECIPIENT: In the event that the named recipient is unable to receive the package personally, they may authorize another individual to accept the package on their behalf. The person accepting the delivery will need to show proof of the recipient’s authorization and a valid ID.

DELIVERY DISPUTES: If there is any dispute regarding the delivery or identification of the recipient, please contact us immediately at [customer service email/phone number]. We will assist in resolving the issue and ensuring that your order is delivered to the correct person.